Property and Commercial Insurance Brokers

Property & Commercial Insurance Brokers is a locally owned and operated Company. We have been providing clients in the Central and Lower North Island with effective insurance solutions for over 20 years.

We are specialists in the Fire and General Insurance Industry and from a pool of over 20 underwriters we have access to a wide range of products covering Commercial, Farm and Domestic Insurance.

Our focus is on providing personal service to our customers. This includes providing products which suit their individual needs and yet maintain affordability. We work hard to maintain relationships with our customers to ensure that their changing needs are met with a minimum of disruption to their business.

Membership of the Steadfast Insurance Group increases our profile and purchasing power with Insurance Companies whilst allowing us to retain local ownership and administration. This means our customers enjoy market leading rates and products whilst still receiving excellent service.

Our administration office is based in Feilding, however our Agents service the wider Manawatu, Horowhenua, Rangitikei, Wanganui, Hawkes Bay and Central Wairarapa Areas.

MEET THE TEAM

Jason Smith

Originally from the Hawkes Bay and a keen Magpies supporter, Jason is a co-owner of P & C Insurance. Jason moved to the Manawatu to take up a position with a specialist rural insurance company in Palmerston North, where he worked for 12 years; his last position there was New Zealand Claims Manager. Jason made the switch to insurance broking more than a decade ago and has held board member positions with both IBANZ and Allied Insurance Group during that time. Married to Helen, with three children who are all but grown up, and two beautiful grandchildren, he owns a lifestyle block in Waituna West where he breeds Wiltshire sheep. Jason is the current Chairman of Feilding Promotion and works hard to make sure Feilding keeps being a great place to live and work!

Sara Carter

Saras’ career in the insurance industry began in 1991 and she has held roles in claims, sales management and branch management for several large insurers since that time. Sara joined P & C Insurance in 2006 as the claims manager and moved into insurance broking in 2007 by purchasing Tararua Insurance Brokers. In 2009 she became a co-owner of P & C Insurance. Born and bred in the Manawatu, Sara is married to Shaun and has two children.  Sara lives on a lifestyle block and spends much of her free time involved in her childrens numerous sporting and music activities.

Sandra Taylor – Claims Manager
Kaye Clausen – Broker Support – Farm
Michelle Adaway – Broker Support – Commercial
Allannah Davidson – Broker Support – Domestic/Commercial
Jo Davidson – Broker Support – Domestic
Mindy Abbott – Office Manager

Client Resources

Our Client Services Guide

We are committed to providing a high level of service and ensuring that we meet or exceed the requirements of the Insurance Brokers Association of New Zealand and the Financial Markets Authority.

We have put together a Client Services Guide for our customers so that you know what you can expect when you choose to use us as your Insurance Advisor.

Click here for the guide

What To Do If You Have A Problem

If you are dissatisfied with any service or product we have provided, please contact us as soon as possible so that we can put things right. If we are unable to resolve the issue we can provide you with details about our complaints process.

You may contact our internal complaints scheme by notifying us in writing at Property & Commercial Insurance Brokers Ltd, Internal Complaints Scheme, P O Box 4, Feilding.

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact the Financial Dispute Resolution Service.  This service will cost you nothing, and will help us resolve any disagreements.

You can contact the Financial Dispute Resolution Service at P.O. Box 2272, Wellington 6140. Tel: 0508 337337

Email: enquiries@fdrs.org.nz

Industry Links

Steadfast

http://www.steadfast.com.au

P & C Insurance Brokers are proud to be a part of the Steadfast Network, Australia and New Zealands largest general insurance broker network.

Financial Services Providers Register

http://www.business.govt.nz/fsp/

Search the Financial Services Providers Register.

Financial Dispute Resolution Service

http://www.fdrs.org.nz

FSCL provides dispute resolution services to participating financial service providers (FSPs) and their clients.

Insurance Brokers Association of New Zealand

http://www.ibanz.co.nz

The Insurance Brokers Association of New Zealand Inc. (IBANZ) is the national professional body representing the interests of fire and general insurance brokers, risk managers and consumers in New Zealand.

Insurance Council of New Zealand

http://www.icnz.org.nz

The Insurance Council is an intermediary between the insurance industry and the world in which it operates.

Property and Commercial Insurance Brokers Limited
54 Stafford Street
Feilding

Tel: 0800 724 678

Email: sales@pcinsurance.co.nz